Tata Docomo introduces 3G WiFi hub

The device offers uninterrupted connectivity for specific WiFi devices like laptops, tablets, gaming consoles and WiFi-enabled televisions.

Tata Docomo, the GSM brand of Tata Teleservices, today launched its 3G WiFi hub that enables multiple users and devices to share wireless Internet access and stay connected on the go.

The device offers uninterrupted connectivity for specific WiFi devices like laptops, tablets, gaming consoles and WiFi-enabled televisions.

The device offers dual-mode internet connectivity to users via Tata Docomo's 3G GSM network and Tata Photon Plus on the CDMA platform - one technology at a time - offering speeds of up to 7.2 Mbps.

We will improve customer experience: MTNL

MTNL is planning to outsource its customer care and marketing operations to improve customer experience. The company is also in the process of signing a roaming agreement with Tata Docomo and Aircel for this.

MTNL,GSM service provider in Delhi and Mumbai, is planning to take the outsourcing route to improve customer care and marketing. 

Admitting that MTNL lacks quality customer care, Kuldeep Singh, the chief managing director of the company, said, "We are focused to improve customers' experience with us. We are planning to create a separate arm to look after our marketing and customer care, which will in turn look towards outsourcing of these services." 

11.1 mn new GSM subscribers added in April

Idea cellular was the biggest gainer adding 2.45 mn users into its kitty followed by Airtel with 2.41 mn additions.

Indian GSM telecom operators added 11.1 million subscribers to their kitty in April, according to the Cellular Operators' Association of India (COAI). 

However, the figure is lower than the March figure, when 14.49 million subscribers were added by the operators. With this, the total GSM subscriber base in the country has now climbed to 580.66 million. 

Mobile TV services in India

MTNL has recently launched a new mobile TV service that will be available along with its already existing service. We compare this new offer with others in the industry.

State-run MTNL, which provides mobile services in Delhi and Mumbai, has launched a MobileTV service in partnership with DigiVive. The service, called NexGTv, offers over 50 live channels ranging from entertainment, reality, news, religious to popular regional channels.

"The new service will also offer video-on-demand content, including clips from mythological TV shows like Mahabharat; and Hindi movies in 15 minute capsule form, or mobisodes. This service is available for both 2G as well as 3G users with compatible handsets," DigiVive said in a press statement. 

Airtel 3G plans

Airtel had five lakh 3G mobile subscribers within seven days of launching 3G services, that too from just five cities. What makes it click with users? Here is an analysis of Airtel's 3G tariff plans.

Bharti airtel had five lakh 3G mobile subscribers within seven days of launching third generation telephony services(3G), and that too in just five cities. Now it has over two million 3G subscribers (as of April 6) in 34 cities and towns across India including Bengaluru, Mumbai, Chennai, Coimbatore, Mysore, Manipal, Udupi, Jaipur, Delhi NCR, Hubli, Patna, Hyderabad, Agra, Dehradun, Meerut and West Bengal.

What makes it click with users? Here is an analysis of the operator's 3G tariff plans:

Airtel has a range of tariff plans for 3G customers, starting with a Rs 11 plan which gives 10 MB of usage for a day. The plans go up to Rs 750 for 2 GB data over 30 days.

But the sad part is that there are no real unlimited plans to choose from. As an alternative, the teleco is offering a Rs 675 plan, in which you get 1.25 GB data at full 3G speed, consumable over 30 days. Once you have consumed that, your access speed will drop to 20 Kbps and you will be charged 1 paisa for every 100KB till you reach a bill of Rs 2,000.

Win exciting gifts daily with TATA DOCOMO Summer Carnival Contest

TATA DOCOMO, the GSM brand of Tata Teleservices Limited, has announced ‘Summer Carnival Contest’ for both prepay and postpay customers. Under the contest, 5 lucky winners from each circle will get a chance to avail Scratch & Win vouchers carrying prizes worth up to Rs 5000/- daily by answering simple questions based on cricket, Bollywood, general knowledge etc. For each correct answer, the customer will score 10 points, amongst which top 5 highest scorers at the end of the day will get a ‘Scratch and Win’ voucher carrying prizes worth up to Rs 5,000/- each. The contest is valid till 28th May, 2011.

Scratch & Win vouchers offer 8 branded gifts including Wrist watch, Digital Camera, Travel Bag, iPod, Sunglasses, Cash Back, Home theater & holiday package. The winners can redeem their vouchers by entering their Scratch Card No. on http://Click2Redeem.com

To participate in the contest, customers have to send SMS ‘SUB DAYCRI’ to 54321 or Dial *654*1# chargeable at Rs 5/- daily. Post the subscription, customers will get cricket score updates along with a chance of participating in the contest by answering simple questions. Customers can respond to the questions by replying A or B to 54321 at Rs 1/-.