3G services have been launched by all the carriers (except STel) in India with multiple services and various sachet & usage-based tariff plans, with varying uptake. Globally, 3G services have been available for a long time (almost ten years in Japan). Carriers in various international markets have adopted different strategies while launching 3G services. While carriers in developed markets primarily focused on enterprise customers, carriers in developing markets (launching 3G relatively later) targeted retail consumers and offered the high speed wireless technology as a potential broadband option to the consumers.
Indian carriers (especially incumbent carriers) currently face multiple structural challenges such as congested networks and limited available spectrum (5MHz) to offer 3G enabled data optimized services at launch. Also, carriers’ “walled garden” approach to value added services and prevalent piracy and Indian consumers’ lack of willingness to pay for such services pose a huge challenge for immediate uptake of 3G services. However, once the 3G device prices decrease and the tariffs stabilize in the first two years, Knowledgefaber believes that the 3G uptake will rise in 2013 and reach over 90 million by March 2014.